No, we don't bill or use health insurance at Plum Health DPC. We focus on delivering excellent health care services, focusing on you as an individual. We have 1 hour appointments so that we can really get to know who you are and understand your health goals, and help you meet those health goals.

For existing members, the easiest way to make an appointment is through the app, Atlas.MD Patients, or on the web through the Atlas.MD Patient Hub. You may also call the clinic or email your provider directly.

Download the app through Google Play or the Apple Store.

We recommend that you pair your DPC membership with ‘wrap-around coverage’ which would cover you in the case of a heart attack, stroke, or cancer care.

What we offer at Plum Health is healthcare, with an emphasis on the care. We can take care of 80 - 90% of your medical needs. If you need assistance finding wrap-around coverage for the remainder, we can help.

We use a monthly membership model for unlimited primary healthcare. You can find up-to-date info here: Direct Primary Care

The monthly membership covers excellent primary care by providing open access to our services. Feel free to visit us in our office, call us when you need us, text us, or email us. You can schedule your annual wellness exam, receive basic office procedures, and optimize your health while under our care. Our members will also have access to at-cost laboratory testing, at-cost imaging services, as well as whole-sale medications. See a list of our services here.

Yes, we request a 3 month minimum commitment for new patients.

Yes! As family medicine providers, we provide care for patients of all ages and stages.

We understand that your needs may change, and we want to help you through whatever transitions you're making. If you need to cancel, we require 30 day notice. If you sign up for a quarterly, semi-annual, or annual term and decide to cancel, your remaining balance will be refunded.

You can easily sign up for our membership online, on our Sign-Up Page.

Yes, we draw blood in the office and it's a few dollars per test. Our expanded list of prices for lab work can be found here.

Yes, we carry hundreds of different medications at our office.

We do not carry controlled substances, like opiate pain medications or stimulants. We do treat patients with acute pain with opiate medications in some cases, like a fall with a broken bone (fracture). When a fracture occurs, we write a paper prescription for our patient, make a copy for our records, send our patient to the local pharmacy to fill the controlled substance.

We do not treat chronic pain patients that require chronic opiate therapy. For chronic pain, please see a chronic pain specialist.

We do prescribe stimulant medications in some cases, and similarly, we do not carry stimulant medications (Adderall, Vyvanse, etc…) at our office as these are controlled substances. We write a paper prescription for our patients and they pick up the medication at a local pharmacy.

No, we see our patients on time so there is typically little to no wait. We also guarantee same-day or next-day appointments during the week. So, when you're a member, you can have the peace of mind that you'll be seen when you need it.

First, we use a wide variety of tools to help you with any diagnosis. As family medicine specialists, we are trained in a broad and diverse methods of caring for any diagnosis. The biggest tool that we have is time - time to read and understand about your diagnosis and do our best work for you.

We also have a tool called RubiconMD, where we can take your symptoms and story, and any diagnostic work (labs, imaging) that we perform in our office, and send it to any specialist that we need to employ to help us answer your clinical question at no cost to you. We can send your case to psychiatry, dermatology, cardiology, orthopedics, etc... there's over 200 board-certified specialists on the platform that can help us with your diagnosis or treatment.

Next, if you have PPO insurance, we can refer you to any doctor in your PPO network. If you are uninsured, we have a list of specialist doctors like cardiologists, ophthalmologists, or dermatologists that offer cash pricing for their medical services.

Finally, if you have an HMO insurance plan, we could attempt to make a referral on your behalf to a specialist in your HMO network. About half of the time, our referrals via the HMO get rejected because the HMO administrators are restrictive. In that case, you'd have to see the primary care physician on the back of your insurance card to get a referral to the specialist of your choice. We can provide a letter for you to take to your PCP of why we think that referral is necessary.

If you have to go to the emergency department, we would call the emergency department and speak with the emergency physician and discuss your symptoms and we would help to coordinate care by providing any necessary records. Should you be admitted, we would do the same thing - call the hospitalist and discuss your treatment in the hospital to ensure a smooth transition of care when you leave the hospital.

For context, the age of having a family medicine doctor who sees patients in an out-patient clinic and in the in-patient or hospital setting is drawing to a close. Now, doctors either specialize in keeping patients out of the hospital, or they specialize in caring for patients once they are admitted to the hospital. Our doctors at Plum Health focus on wellness, screening tests, and excellent medical care to help our patients stay healthy and out of the hospital.

When we need to refer you to a specialist and you have an HMO plan, we will do our best to work with your insurance-based PCP to get the referral covered. Unfortunately we cannot guarantee this will work.